Good quality hotel - next to Hanger Lane tube station or an easy 10 minute walk to Park Royal tube station so convenient for the immediate local area or for getting to central London or Heathrow. Friendly staff, easy and efficient check in and a good sized, well appointed room. Dinner in the hotel restaurant was excellent - from a good menu. Breakfast staff were a little over efficient - but no real complaints.The service given by a young man named Enzo was 5* worthy, he made me truly feel welcomed and made sure everything was in order. It was as though he was a friend more than just a hotel employee, I've stayed at many top hotels across the world and he has left an impression on me that I will never forget. The room was comfortable and all the amenities I required were present plus more! I highly recommend staying here, the place has changed for the better. Credit to the team here at Crowne Plaza!